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Datacom is seeking a Service Delivery Coordinator to enhance customer relationships and ensure the effective delivery of contracted services. The ideal candidate should have IT experience, preferably in a managed services environment, and possess strong communication and organizational skills.
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Job Summary
As Service Delivery Coordinator, you will play a key part in ensuring that all contracted services are delivered to clients in accordance with contracts.
You will support customers end to end, as well as work in conjunction with the Service Delivery Managers to provide support for Datacom’s larger customer base.
We provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.
Matching Summary
Match Score: 75
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Datacom is seeking a Service Delivery Coordinator to enhance customer relationships and ensure the effective delivery of contracted services. The ideal candidate should have IT experience, preferably in a managed services environment, and possess strong communication and organizational skills.
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Skills & Requirements
Must-have
Customer relationship management
Contract and commercial management
Operational Service Delivery Governance
Service Level Agreements (SLAs)
Reporting and data integrity
Nice-to-have
Proactive and innovative approach
Continuous improvement mindset
Work-life balance promotion
Agile company culture
Key Requirements
Approximately 1 year IT experience
IT managed services environment experience
Understanding of service delivery and SLA conformance