Alternance - Offres Nouveaux Services - F/h

THALES

Rungis, France
Digitalization of services
Customer relationship management
Technical support management
You will support the digital transformation of the Customer Worldwide Services (CWS) department to ensure the premiumization of its services

Job Summary

  • You will support the digital transformation of the Customer Worldwide Services (CWS) department to ensure the premiumization of its services.
  • You will be involved in defining and implementing processes for teams in charge of maintenance management, technical support, and product lifecycle management for state clients.
  • The role involves technical specification, technology watch, participation in Proofs of Concept, project management support, and deployment assistance.

Matching Summary

You will support the digital transformation of the Customer Worldwide Services (CWS) department to ensure the premiumization of its services.

Skills & Requirements

Must-have

  • Digitalization of services
  • Customer relationship management
  • Technical support management
  • Market trend analysis
  • Emerging digital solutions

Nice-to-have

  • Leadership and teamwork
  • Curiosity and adaptability
  • Proactive and reactive actions
  • Open to proposals
  • Societal and environmental commitment

Key Requirements

  • BAC+5 engineering or business school
  • 2-year apprenticeship
  • Digital industry appetite
  • Customer support and services experience
  • English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter