Prime Care Senior Support Consultant

Thomson Reuters

CDMX, Mexico
Not specified; not specified; comprehensive benefi...
Hybrid
Advanced english proficiency required
Pl/sql and t-sql scripting experience
Enterprise application support background
This role provides senior-level application support for enterprise customers using PL/SQL and T-SQL to investigate incidents and debug data issues

Job Summary

  • This role provides senior-level application support for enterprise customers using PL/SQL and T-SQL to investigate incidents and debug data issues.
  • The company offers a hybrid work model with flexibility to work from anywhere for up to 8 weeks per year alongside comprehensive mental health and retirement benefits.
  • Candidates must possess advanced English proficiency and a strong customer-support mindset to deliver clear, step-by-step instructions and functional specifications.

Matching Summary

This role provides senior-level application support for enterprise customers using PL/SQL and T-SQL to investigate incidents and debug data issues.

Salary

Not specified; Not specified; Comprehensive benefit plans including flexible vacation and tuition reimbursement

Skills & Requirements

Must-have

  • Advanced English proficiency required
  • PL/SQL and T-SQL scripting experience
  • Enterprise application support background
  • Root cause analysis and documentation skills
  • Customer-ready fix delivery capability

Nice-to-have

  • Foreign trade and international trade knowledge
  • Mexico IMMEX program exposure
  • ERP integration experience with SAP or Oracle
  • PMI implementation methodology familiarity
  • Willingness to develop new software skills

Key Requirements

  • BA degree in Information Systems or related discipline
  • 2+ years of hands-on application support experience
  • Advanced English proficiency (tested before interview)

Work Rights

Not specified

Tailored Resume

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