Senior Associate - Customer Facing Colleague Delivery - Turkey (contractor)

Data Science Jobs

Turkey
Hybrid (implied flexibility based on the company culture and role responsibilities)
Sales force targeting
Call planning
Virtual selling
The Senior Associate role at Pfizer Turkey focuses on enhancing customer-facing service delivery, particularly for the sales force. The candidate will collaborate with various stakeholders to optimize sales operations and ensure quality service delivery in compliance with company policies

Job Summary

  • This role will be responsible for leading Customer Facing Colleague service delivery activities for Turkey that allow the business to drive quality at scale.
  • The role will apply technical delivery knowledge to partner with the Service Design Owner for Sales Force Enablement as needed to support and enable service improvements for Turkey market within this service vertical.
  • Ensures all service delivery – wherever applicable - meets agreed in place quality plans in collaboration with relevant stakeholders to meet compliance policies, guidelines, and procedures.

Matching Summary

Match Score: 85

The Senior Associate role at Pfizer Turkey focuses on enhancing customer-facing service delivery, particularly for the sales force. The candidate will collaborate with various stakeholders to optimize sales operations and ensure quality service delivery in compliance with company policies.

Skills & Requirements

Must-have

  • Sales Force Targeting
  • Call Planning
  • Virtual Selling
  • Stakeholder engagement
  • Service delivery data and insights

Nice-to-have

  • Drive for optimization/excellence
  • Contribute to team culture
  • Agility and independent drive

Key Requirements

  • Bachelor’s degree
  • Proficiency in Turkish and English
  • Cross-BU and/or diversity of job experiences
  • Delivery of customer services and experiences
  • Ability to prioritize among and deliver on complex tasks

Work Rights

Not specified

Tailored Resume

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