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MoneySmart Singapore is seeking a Head of O2O Sales and Insurance Advisory to lead its business units in Singapore and Hong Kong. The role focuses on transforming their advisory channel into a scalable revenue engine, emphasizing sales conversion, customer retention, and data-driven management.
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Job Summary
This leadership role is responsible for the SG & HK P&L for O2O Life Insurance, Car Insurance, and Home Loans.
The successful candidate will drive sales conversion through a tech-enabled specialist team while championing post-purchase engagement and retention.
You must have built or rebuilt a high-touch advisory sales operation before and be hungry to do it at a higher level with better data and AI tools.
Matching Summary
Match Score: 75
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MoneySmart Singapore is seeking a Head of O2O Sales and Insurance Advisory to lead its business units in Singapore and Hong Kong. The role focuses on transforming their advisory channel into a scalable revenue engine, emphasizing sales conversion, customer retention, and data-driven management.
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Skills & Requirements
Must-have
5-8 years people leadership experience
Proven scaling of specialist advisory teams
CRM ownership and enforcement across funnel
Direct-to-consumer or high-touch telesales track record
AI-driven productivity tools usage
Nice-to-have
Hungry, Humble, and Smart cultural fit
Ability to thrive in ambiguity
Strong commercial acumen balancing customer-first with revenue
Experience building SOPs and playbooks for scalability
Key Requirements
5-8 years of people leadership experience
Proven success in scaling call centres and specialist advisory teams
Demonstrated success in direct-to-consumer or high-touch telesales environments