Fraud Support Associate I

FIS

Base: $17.51ph; bonus/equity: not specified; benef...
Onsite
2 years of customer service experience
Prior call center experience preferred
High school diploma or ged required
You will be responsible for responding to consumer inquiries regarding banking activities, primarily verifying credit, debit, and prepaid account activity

Job Summary

  • You will be responsible for responding to consumer inquiries regarding banking activities, primarily verifying credit, debit, and prepaid account activity.
  • The role requires meeting strict standards for quality, schedule adherence, and other performance metrics during an eight-hour shift window.
  • Employees receive competitive pay of $17.51/hr along with medical, dental, and vision coverage in an inclusive team atmosphere.

Matching Summary

You will be responsible for responding to consumer inquiries regarding banking activities, primarily verifying credit, debit, and prepaid account activity.

Salary

Base: $17.51/hr; Bonus/Equity: Not specified; Benefits: Medical, dental, and vision coverage

Skills & Requirements

Must-have

  • 2 years of customer service experience
  • Prior call center experience preferred
  • High school diploma or GED required

Nice-to-have

  • Banking experience preferred
  • Critical thinking skills
  • Mentoring less experienced associates

Key Requirements

  • High school diploma or GED
  • 2 years of customer service experience
  • Prior call center experience (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter