Ensure efficient operation of the Spa Desk responsibilities with efficient handover
Job Summary
Ensure efficient operation of the Spa Desk responsibilities with efficient handover.
Promote and sell spa services and retail products maximizing the potential of all sales.
Ensures elevated services recovery to exceed guest expectations, in keeping with the Peninsula Service Principles and a focus on Life Lived Best Operating Principles.
Matching Summary
Ensure efficient operation of the Spa Desk responsibilities with efficient handover.
Skills & Requirements
Must-have
Spa services and retail sales
Guest-centric experience
Opening and closing procedures
Nice-to-have
Luxury hotel experience
High work demand flexibility
Friendly demeanor and connection
Key Requirements
Luxury hotels or Spa’s front of house or reception experience
Fluent English and Turkish communication proficiency
Spa computerized booking systems knowledge is an advantage