Ag Application Technical Communicator

791

Altoona, IA, US
Base: $30.88 to $38.60 ph; bonus/equity: not speci...
Onsite
5+ years related experience
Strong knowledge of ag equipment
Excellent verbal and written communication skills
This role is responsible for resolving internal and external customer technical support requests related to Ziegler's agricultural equipment and solutions

Job Summary

  • This role is responsible for resolving internal and external customer technical support requests related to Ziegler's agricultural equipment and solutions.
  • The position requires an agricultural background or working knowledge of the ag industry, including application operations and Ag technology.
  • Full-time positions are benefits eligible, including health insurance, 15 days of PTO, a 401(k) plan with company match, and education assistance.

Matching Summary

This role is responsible for resolving internal and external customer technical support requests related to Ziegler's agricultural equipment and solutions.

Salary

Base: $30.88 to $38.60 per hour; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision, Life Insurance, 401(k), HSA, PTO, Paid Parental Leave

Skills & Requirements

Must-have

  • 5+ years related experience
  • Strong knowledge of ag equipment
  • Excellent verbal and written communication skills
  • Proficiency in MS PowerPoint, Excel, and Word
  • Ability to travel up to 25% of time

Nice-to-have

  • Mentoring and coaching technical staff
  • Collaboration with OEMs and factory engineers
  • Experience with warranty claims processing
  • Interest in new product introduction
  • Customer-focused problem solving approach

Key Requirements

  • High School Diploma or GED required
  • 2-year technical or 4-year bachelors degree preferred
  • Intermediate industry knowledge required
  • Technical operational or support service knowledge required

Work Rights

Not specified

Tailored Resume

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