Base: $97,530.00 - $146,290.00; bonus/equity: not ...
Customer focus and satisfaction
Effective communication skills
Technical troubleshooting abilities
As the Digital Tech Support Analyst, you will be responsible for monitoring overall performance of assigned digital products and handling customer issues through resolution
Job Summary
As the Digital Tech Support Analyst, you will be responsible for monitoring overall performance of assigned digital products and handling customer issues through resolution.
You will identify, investigate, and obtain resolution commitments for significant field issues to maintain and improve digital product performance.
Caterpillar offers a comprehensive benefits package including medical, dental, vision, and a 401(k) savings plan.
Matching Summary
As the Digital Tech Support Analyst, you will be responsible for monitoring overall performance of assigned digital products and handling customer issues through resolution.