My Query Advisor La (agente Servicio Al Cliente) - Temporal
Metdeniz
Hybrid
Advanced portuguese language skills
1-2 years customer service experience
Bpo or call center background
Metdeniz is seeking a temporary Customer Service Advisor (My Query Advisor) fluent in advanced Portuguese and preferably English, to assist employees and former employees through various communication channels. The role involves problem-solving, information management, and collaboration, requiring 1-2 years of customer service experience
Job Summary
The role involves receiving and resolving complex inquiries from current and former employees across multiple channels.
Candidates must document all interactions accurately and maintain up-to-date knowledge of company policies and procedures.
This is a temporary 6-month position within Mondelēz International's Latin American operations team.
Matching Summary
Match Score: 85
Metdeniz is seeking a temporary Customer Service Advisor (My Query Advisor) fluent in advanced Portuguese and preferably English, to assist employees and former employees through various communication channels. The role involves problem-solving, information management, and collaboration, requiring 1-2 years of customer service experience.