Patient Service Representative - Urology

Intermountain Health

St George, Utah, US
Base: $17.86 - $23.22 ph; bonus/equity: not specif...
Customer service experience
Electronic medical record (emr) documentation
Patient intake and registration
The Patient Service Representative serves as the first connection between Intermountain and patients, focusing on delivering the highest level of customer and patient satisfaction

Job Summary

  • The Patient Service Representative serves as the first connection between Intermountain and patients, focusing on delivering the highest level of customer and patient satisfaction.
  • This full-time position offers a stable schedule with no weekends or holidays, located at the Urological Institute within St. George Regional Hospital.
  • Intermountain Health provides a generous benefits package supporting caregiver well-being in mind, body, and spirit.

Matching Summary

The Patient Service Representative serves as the first connection between Intermountain and patients, focusing on delivering the highest level of customer and patient satisfaction.

Salary

Base: $17.86 - $23.22 per hour; Bonus/Equity: Not specified; Benefits: Generous benefits package covering wellness programs

Skills & Requirements

Must-have

  • Customer service experience
  • Electronic medical record (EMR) documentation
  • Patient intake and registration
  • Appointment scheduling
  • Payment processing and cash management
  • Confidentiality and PHI protection

Nice-to-have

  • Billing and collections experience
  • Multilingual communication skills
  • Collaboration and teamwork
  • Professional etiquette and communication
  • Time management and critical thinking

Key Requirements

  • Six months customer service experience
  • Basic computer skills including word processing and data entry
  • Ability to protect patient privacy and confidentiality
  • High school diploma or GED preferred
  • One year customer service preferred
  • Billing and collections experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter