Community Manager

Immunefi

Remote, Global
**
1-2 years web3 community management experience
Discord server moderation and management
Zendesk support queue handling
** Immunefi is seeking a Community Manager to engage and support its community of ethical hackers and platform users in a remote capacity. The ideal candidate should have 1-2 years of experience in Web3 or crypto community management, along with strong communication and support skills. **

Job Summary

  • Immunefi serves as the premier security platform connecting ethical hackers with blockchain protocols to protect billions in user funds.
  • The role involves owning the Discord community, managing Zendesk support tickets, and creating engaging content for security researchers.
  • Candidates must demonstrate strong communication skills to simplify complex concepts while ensuring timely resolution of user queries.

Matching Summary

Match Score: 75

** Immunefi is seeking a Community Manager to engage and support its community of ethical hackers and platform users in a remote capacity. The ideal candidate should have 1-2 years of experience in Web3 or crypto community management, along with strong communication and support skills. **

Skills & Requirements

Must-have

  • 1-2 years Web3 community management experience
  • Discord server moderation and management
  • Zendesk support queue handling
  • 4+ hours overlap with EU business hours

Nice-to-have

  • Experience in cybersecurity or bug bounty roles
  • Familiarity with Looker Studio analytics tools
  • Proactive mindset with strong organizational skills

Key Requirements

  • 1-2 years proven experience in crypto/Web3 community management
  • Hands-on experience with Discord tooling and moderation
  • Experience managing support queues via Zendesk

Work Rights

Not specified

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