Customer Service Representative - Tennova Heart Turkey Creek
Community Health Systems
Knoxville, TN, United States
Handle customer inquiries
Resolve customer issues
Provide positive service experience
The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions
Job Summary
The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions.
This role requires strong problem-solving skills, professionalism, and attention to detail to ensure timely resolution of customer concerns while maintaining high service standards.
The Customer Service Representative will respond to customer inquiries via phone, email, live chat, and written correspondence, ensuring a courteous and professional interaction.
Matching Summary
The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions.