Customer Service Representative

Bass Pet Resort

Club Canine, NC, United States
Base: $12.50–$13.00ph doe; bonus/equity: tips; ben...
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
We are One Pack- a united team working together to elevate the love and lives of pet families

Job Summary

  • We are One Pack- a united team working together to elevate the love and lives of pet families.
  • Part-time health, mental health, and telehealth benefits
  • We’re not just another Pet/Vet care center— we’re a community that lives to elevate the love and lives of pet families.

Matching Summary

We are One Pack- a united team working together to elevate the love and lives of pet families.

Salary

Base: $12.50–$13.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones with a smile
  • Multi-tasking like a pro
  • Handling cash and cards
  • Responding to complaints professionally
  • Keeping lobby clean and welcoming
  • Jumping in to support team members

Nice-to-have

  • Concierge and chaos coordinator
  • Fluent in human and hound
  • Charm of a customer service pro
  • Heart of a dog mom or dad

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter