Enables MDS’ portfolio of strategic and critical partners to successfully service the MDS organization throughout the E2E engagement cycle
Job Summary
Enables MDS’ portfolio of strategic and critical partners to successfully service the MDS organization throughout the E2E engagement cycle.
SPM as “chief of staff” and trusted relationship driver enabling strong, mutually beneficial relationships across all stakeholders within the Partner eco-system, supporting genuine investment on both sides.
Drive effective partner value, continually assessing and evolving Partner Excellence utilizing all tools under the PEP program umbrella.
Matching Summary
Enables MDS’ portfolio of strategic and critical partners to successfully service the MDS organization throughout the E2E engagement cycle.
Skills & Requirements
Must-have
Shared services in a global environment
Building and maintaining effective partnerships
Customer service and leading relationships
Communicating effectively, organizational, problem-solving, analytical and multi-tasking skills
Operating effectively in a changing environment
Using data to make recommendations and decisions
Key performance indicators, managerial reporting, forecasting and budgeting
Nice-to-have
Interest in technology and industry fluency
Ability to leverage digital tools and platforms
Creative, flexible, and solution-oriented
Ability to navigate ambiguous situations
Key Requirements
5-7 years experience in vendor management or strategic partnership development
University degree in Finance, Business Management, or similar discipline
6-8 years business related experience in IT, Shared Services, Procurement or BPO
Experience of working in a global business services environment
Progressive Work Experience in IT and or BPO Outsourced environment
Experience in complex organizations and matrix reporting relationship
Strong project management with hands-on-delivery of end-to-end improvement projects