Field Customer Support Agent - Glasgow

E.ON UK

Glasgow, United Kingdom
Base: £31,454 - £34,477; bonus/equity: on-target r...
Hybrid
Customer facing role
Excellent verbal communication
Negotiation skills
You’ll play an important role in helping our customers resolve their debts, supporting them with future payments and finding ways to reduce energy consumption

Job Summary

  • You’ll play an important role in helping our customers resolve their debts, supporting them with future payments and finding ways to reduce energy consumption.
  • We’ll provide you with all the equipment you need: smartphone, tablet, tools, uniform, vehicle and fuel card, and you can balance your work around your life with no set shifts.
  • The salary for this role starts at £31,454 rising to £34,477 once fully trained, with opportunities to earn more through an achievable reward scheme and optional overtime.

Matching Summary

You’ll play an important role in helping our customers resolve their debts, supporting them with future payments and finding ways to reduce energy consumption.

Salary

Base: £31,454 - £34,477; Bonus/Equity: On-target reward scheme and high performance; Benefits: 26 days annual leave plus bank holidays, generous pension, life cover, bonus opportunities, 20 flexible benefits, monthly broadband allowance

Skills & Requirements

Must-have

  • Customer facing role
  • Excellent verbal communication
  • Negotiation skills
  • Basic PC skills
  • Smartphone and tablet usage
  • Full valid UK/EU driving licence
  • Home broadband access

Nice-to-have

  • Desire to help customers
  • Independence and job satisfaction
  • Opportunity to help people
  • Optional overtime available

Key Requirements

  • Live within the Glasgow area
  • Happy to travel with overnight stays
  • Maximum of 6 points on driving licence
  • Basic DBS check required

Work Rights

Not specified

Tailored Resume

Cover Letter