Patient Service Associate

SINGAPORE MEDICAL GROUP LIMITED

Singapore, Singapore
Patient interaction and front desk service
Appointment scheduling using clinic systems
Insurance claims submission and verification
The role serves as the first point of contact for patients, ensuring a welcoming and seamless experience throughout their visit

Job Summary

  • The role serves as the first point of contact for patients, ensuring a welcoming and seamless experience throughout their visit.
  • Responsibilities include managing front-desk registration, coordinating appointments, and handling insurance claims across various portals.
  • Candidates must maintain professional presentation and ensure the proper functioning of equipment like NETS and credit card terminals.

Matching Summary

Match Score: 85

The role serves as the first point of contact for patients, ensuring a welcoming and seamless experience throughout their visit.

Skills & Requirements

Must-have

  • Patient interaction and front desk service
  • Appointment scheduling using clinic systems
  • Insurance claims submission and verification
  • Payment processing and receipt issuance
  • Patient data confidentiality compliance

Nice-to-have

  • Proficiency in additional languages
  • Prior experience in healthcare roles
  • Composed and attentive service approach
  • Fresh graduates welcomed to apply

Key Requirements

  • Minimum GCE 'O' Level or Diploma
  • Proficient in English language
  • Competent in basic computer applications
  • Fresh graduates are welcome to apply

Work Rights

Not specified

Tailored Resume

Cover Letter