Benefits Operations - Manager

MARSH MCLENNAN

Hybrid
Leadership in service center operations
Experience in health and life insurance
Fluency in portuguese and spanish
You will be responsible for ensuring the efficient execution of back office processes and customer service in group life and health insurance

Job Summary

  • You will be responsible for ensuring the efficient execution of back office processes and customer service in group life and health insurance.
  • Your role includes supervising and developing your team while ensuring compliance with key performance indicators.
  • You will lead initiatives for innovation in processes, technology, and user experience.

Matching Summary

You will be responsible for ensuring the efficient execution of back office processes and customer service in group life and health insurance.

Skills & Requirements

Must-have

  • Leadership in Service Center operations
  • Experience in health and life insurance
  • Fluency in Portuguese and Spanish

Nice-to-have

  • Proactive risk management skills
  • Experience in multicultural environments
  • Strong conflict resolution abilities

Key Requirements

  • Bachelor's degree in Business Administration or related field
  • Solid experience in leading operations
  • Experience managing supplier relationships

Work Rights

Not specified

Tailored Resume

Cover Letter