It & Workplace Experience Specialist

Banyan Software

Toronto, Canada
Base: cad $70,000 - $95,000; bonus/equity: include...
On-site
2-4 years it support or workplace operations experience
Google workspace and microsoft 365 administration
Slack workspace management and zoom configuration
This role sits at the intersection of IT, office experience, and people operations to make technology invisible and spaces welcoming

Job Summary

  • This role sits at the intersection of IT, office experience, and people operations to make technology invisible and spaces welcoming.
  • You will serve as the primary contact for technology and workplace needs, managing everything from helpdesk tickets to conference room setups.
  • The position offers real ownership over how IT and the workplace experience evolves within a stable, long-term focused organization.

Matching Summary

This role sits at the intersection of IT, office experience, and people operations to make technology invisible and spaces welcoming.

Salary

Base: CAD $70,000 - $95,000; Bonus/Equity: Includes annual bonus and equity when applicable; Benefits: Not specified

Skills & Requirements

Must-have

  • 2-4 years IT support or workplace operations experience
  • Google Workspace and Microsoft 365 administration
  • Slack workspace management and Zoom configuration
  • Okta or JumpCloud identity and access tools
  • MDM platforms like Jamf or Intune
  • macOS and Windows endpoint troubleshooting

Nice-to-have

  • Experience with SolarWinds ITSM or Zendesk
  • Supporting distributed or multi-entity organizations
  • Curiosity about AI productivity tools
  • CompTIA A+ or Google IT Support Certificate
  • Service mindset and bias toward ownership

Key Requirements

  • 2-4 years in IT support or workplace operations
  • Hands-on experience with Google Workspace and Microsoft 365
  • Experience with Okta or JumpCloud identity tools
  • Familiarity with MDM platforms like Jamf or Intune

Work Rights

Not specified

Tailored Resume

Cover Letter