Parts Advisor

NAPA Auto Parts UK & Ireland

Letchworth, GB
On-site
Taking orders over the telephone
Upselling to increase invoice value
Outbound calling to achieve higher sales
NAPA Auto Parts UK & Ireland is seeking a Parts Advisor to enhance customer relations and sales at their Letchworth location. The ideal candidate should have strong communication skills and a proactive approach to customer service, while the position offers opportunities for career growth and exclusive employee benefits

Job Summary

  • The focus will be maintaining and expanding the local customer base.
  • Responsibilities include taking orders, outbound calling, building customer rapport, and promoting offers.
  • In return, NAPA offers opportunities for career progression, bespoke training, and performance-based bonuses.

Matching Summary

Match Score: 85

NAPA Auto Parts UK & Ireland is seeking a Parts Advisor to enhance customer relations and sales at their Letchworth location. The ideal candidate should have strong communication skills and a proactive approach to customer service, while the position offers opportunities for career growth and exclusive employee benefits.

Skills & Requirements

Must-have

  • Taking orders over the telephone
  • Upselling to increase invoice value
  • Outbound calling to achieve higher sales
  • Ordering and sending the right parts

Nice-to-have

  • Pro-active and enthusiastic customer interaction
  • Demonstrate empathy towards customers
  • Professional and excellent communication skills

Key Requirements

  • Punctual, organised, and efficient
  • Working towards deadlines

Work Rights

Not specified

Tailored Resume

Cover Letter