Patient Service Representative (psr) - Cardiology

Advocate Health

Chicago, Illinois, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Onsite
Emr system registration
Patient appointment scheduling
Answering multiple phone lines
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
  • Ensures accurate entry of billing information and maintains medical records according to practice standards.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, and programs for career development.

Matching Summary

Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • EMR system registration
  • Patient appointment scheduling
  • Answering multiple phone lines
  • Resolving patient billing inquiries
  • Verifying insurance eligibility
  • Maintaining patient confidentiality

Nice-to-have

  • Customer service experience
  • Handling difficult customers
  • Working in a high-volume environment
  • Team collaboration

Key Requirements

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers/customers/patients
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter