Manager, Implementation (platform)

rippling

Remote
Remote
Platform implementation management
Cross-functional collaboration
Team hiring and mentoring
Implementation is an essential differentiator for Rippling and a critical time in the customer journey

Job Summary

  • Implementation is an essential differentiator for Rippling and a critical time in the customer journey.
  • This leader will oversee end-to-end Platform onboarding and deployments while partnering cross-functionally with Sales, Product, Engineering, and Customer Success to refine processes and enhance client experiences.
  • The role offers a competitive salary, benefits, and equity, with a focus on building a diverse and inclusive workforce.

Matching Summary

Implementation is an essential differentiator for Rippling and a critical time in the customer journey.

Skills & Requirements

Must-have

  • Platform implementation management
  • Cross-functional collaboration
  • Team hiring and mentoring
  • Process optimization and scalability
  • Project and change management
  • Data-driven performance tracking

Nice-to-have

  • Operational excellence focus
  • Handling ambiguity and unstructured situations
  • Customer-centric culture
  • High standards leadership
  • Hands-on initiative taking

Key Requirements

  • Proven track record managing distributed teams
  • Experience scaling teams and maintaining SLAs
  • Data-driven performance optimization
  • Strong communication and people skills
  • Self-motivated and detail-oriented

Work Rights

Not specified

Tailored Resume

Cover Letter