Customer Service Representative

Hayward Animal Clinic

Seymour, CT, United States
Professional phone etiquette
Handle multiple phone lines
Accept payments and make change
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle multiple phone lines
  • Accept payments and make change
  • Maintain client and pet records
  • Remain calm in emergencies

Nice-to-have

  • Empathize with emotional clients
  • Create a welcoming environment
  • People-focused approach

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter