Surgery Services Representative (h) Full Time Bascom Palmer Eye Institute Palm Beach Gardens, Fl

University of Miami

Palm Beach Gardens, FL, United States
On-site
Coordinate complex surgery scheduling
Verify insurance information
Maintain organized patient records
The University of Miami is seeking a full-time Surgery Services Representative for its Bascom Palmer Eye Institute in Palm Beach Gardens, Florida. The role involves coordinating surgery scheduling, managing patient records, and ensuring compliance with medical regulations while enhancing the patient experience

Job Summary

  • The Surgery Services Representative II is responsible for coordinating a wide range of complex surgery scheduling and registration functions that impact the patient experience, surgical volume, and revenue.
  • Establishes and maintains a close collaborative working relationship and open communication with providers, support clinical team, and patients.
  • Meets established individual and departmental key performance indicator goals: Co-pay, Previous Balances, Estimate Collections, Patient Satisfaction, Accuracy Rates, and Processing Time.

Matching Summary

Match Score: 85

The University of Miami is seeking a full-time Surgery Services Representative for its Bascom Palmer Eye Institute in Palm Beach Gardens, Florida. The role involves coordinating surgery scheduling, managing patient records, and ensuring compliance with medical regulations while enhancing the patient experience.

Skills & Requirements

Must-have

  • Coordinate complex surgery scheduling
  • Verify insurance information
  • Maintain organized patient records
  • Respond to customer grievances
  • Manage large call volume daily

Nice-to-have

  • Adapt to changing priorities
  • Work collaboratively with others
  • Handle distractions well
  • Meet multiple daily deadlines

Key Requirements

  • Minimum 3 years of relevant experience
  • High School Diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter