Manager Delivery Optimisation

Bonneville Bank

Process and workflow design
Automation solutions delivery
Power apps and power automate
Lead the analysis and redesign of business processes to improve efficiency, quality, and customer and colleague experience

Job Summary

  • Lead the analysis and redesign of business processes to improve efficiency, quality, and customer and colleague experience.
  • Drive the design and delivery of workflow and automation solutions, partnering with delivery teams to leverage platforms such as Power Apps, Power Automate, and related technologies.
  • Engage and align stakeholders across business and technical teams, acting as a bridge between them and managing vendors and cross-functional partners to deliver agreed outcomes.

Matching Summary

Lead the analysis and redesign of business processes to improve efficiency, quality, and customer and colleague experience.

Skills & Requirements

Must-have

  • Process and workflow design
  • Automation solutions delivery
  • Power Apps and Power Automate
  • Data-led process improvement
  • Stakeholder alignment and management

Nice-to-have

  • AI-enabled workflows
  • Emerging AI solutions
  • Continuous optimisation focus
  • Cross-functional partnership

Key Requirements

  • Advanced SQL analytical skills
  • Experience with Power BI or Tableau
  • Experience designing AI agents
  • Experience with AI-driven workflow
  • Banking industry experience

Work Rights

Not specified

Tailored Resume

Cover Letter