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Johnson & Johnson is seeking a Complaints Team Leader for their MedTech division in Yokneam, Israel. The role involves leading a team responsible for product complaint investigations, ensuring compliance with regulatory standards, and driving continuous improvement in complaint handling processes.
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Job Summary
This role leads a high-performing team within the Quality Assurance organization to drive product safety and regulatory compliance.
The position involves overseeing complaint investigations, trending activities, and ensuring timely documentation according to global metrics.
Candidates will collaborate with R&D, Engineering, and other departments to implement process improvements and handle escalations.
Matching Summary
Match Score: 75
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Johnson & Johnson is seeking a Complaints Team Leader for their MedTech division in Yokneam, Israel. The role involves leading a team responsible for product complaint investigations, ensuring compliance with regulatory standards, and driving continuous improvement in complaint handling processes.
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Skills & Requirements
Must-have
Lead and supervise Complaints Team
Manage product complaint investigations
Oversee complaint trending and signal detection
Ensure regulatory compliance in medical device environment
Collaborate with cross-functional teams
Nice-to-have
Strong leadership and people management capabilities