Complaints Team Leader

Johnson & Johnson

Yokneam, Haifa District, Israel
**
Lead and supervise complaints team
Manage product complaint investigations
Oversee complaint trending and signal detection
** Johnson & Johnson is seeking a Complaints Team Leader for their MedTech division in Yokneam, Israel. The role involves leading a team responsible for product complaint investigations, ensuring compliance with regulatory standards, and driving continuous improvement in complaint handling processes. **

Job Summary

  • This role leads a high-performing team within the Quality Assurance organization to drive product safety and regulatory compliance.
  • The position involves overseeing complaint investigations, trending activities, and ensuring timely documentation according to global metrics.
  • Candidates will collaborate with R&D, Engineering, and other departments to implement process improvements and handle escalations.

Matching Summary

Match Score: 75

** Johnson & Johnson is seeking a Complaints Team Leader for their MedTech division in Yokneam, Israel. The role involves leading a team responsible for product complaint investigations, ensuring compliance with regulatory standards, and driving continuous improvement in complaint handling processes. **

Skills & Requirements

Must-have

  • Lead and supervise Complaints Team
  • Manage product complaint investigations
  • Oversee complaint trending and signal detection
  • Ensure regulatory compliance in medical device environment
  • Collaborate with cross-functional teams

Nice-to-have

  • Strong leadership and people management capabilities
  • Self-motivated and organized professional
  • Ability to manage multiple priorities
  • Experience driving continuous improvement initiatives

Key Requirements

  • At least 2 years of Team Leader experience
  • Experience in complaint investigations for regulated medical devices
  • Academic degree in Engineering or Life Sciences

Work Rights

Not specified

Tailored Resume

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