Customer Support Supervisor

Coda Payments Pte. Ltd

Jakarta, Indonesia
On-site
Customer support team leadership
Multichannel support management
Customer-centric mindset
Coda delivers commerce solutions that accelerate global growth for our partners and is trusted by over 300 publishers worldwide

Job Summary

  • Coda delivers commerce solutions that accelerate global growth for our partners and is trusted by over 300 publishers worldwide.
  • The Customer Support Supervisor will ensure high-quality service delivery and foster a positive work environment across multiple support channels.
  • The team is committed to providing top-notch customer experiences 24/7 with a focus on empathy and real-time support.

Matching Summary

Coda delivers commerce solutions that accelerate global growth for our partners and is trusted by over 300 publishers worldwide.

Skills & Requirements

Must-have

  • Customer support team leadership
  • Multichannel support management
  • Customer-centric mindset
  • Excellent communication skills
  • Problem-solving skills

Nice-to-have

  • Empathetic real-time support
  • Team player attitude
  • Experience with B2B and B2C clients

Key Requirements

  • Experienced Customer Support Supervisor
  • Results-driven leadership
  • Supervisory experience in customer support

Work Rights

Not specified

Tailored Resume

Cover Letter