Manage and develop a team responsible for B2B customer service, ensuring high standards and employee growth
Job Summary
Manage and develop a team responsible for B2B customer service, ensuring high standards and employee growth.
Implement initiatives to enhance customer service efficiency and quality, collaborating with various departments to resolve complex client issues.
Enjoy a hybrid work model, comprehensive benefits package including private medical care and life insurance, and opportunities for training and development.
Matching Summary
Manage and develop a team responsible for B2B customer service, ensuring high standards and employee growth.
Skills & Requirements
Must-have
B2B customer service management
team development and motivation
operational data analysis
cross-departmental collaboration
English language proficiency
Nice-to-have
energy sector customer service expertise
DISC model adaptation
Key Requirements
Minimum 2 years of customer service experience, preferably in a managerial role