With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life
Job Summary
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life.
The Operations Manager is responsible for overseeing branch operations, ensuring alignment with internal controls, and leading the implementation of strategic plans including digitization and social impact initiatives.
This role requires extensive travel, both domestic and some international, and involves close collaboration with branch teams to ensure operational excellence and compliance.
Matching Summary
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life.
Skills & Requirements
Must-have
branch operations management
strategic plan implementation
risk and compliance management
portfolio quality monitoring
staff capacity building
client protection policies
financial performance monitoring
Nice-to-have
impact-driven microfinance experience
Christian faith inspired leadership
collaboration with international networks
digital channel implementation
stakeholder engagement
adaptive leadership and resilience
social performance management
Key Requirements
Degree in economics, accounting or business administration
5 to 8 years management experience in microfinance
Professional certifications like ACCA or CPA preferred
Experience managing multiple branch operations
Knowledge of credit policy and risk management
Familiarity with Client Protection Principles and USSEPM