Base: $21.85 - $32.80; bonus/equity: not specified...
Answering incoming phone lines
Scheduling appointments and ancillary studies
Obtaining insurance authorizations
Answers incoming phone lines for specialty care team and maintains pre-determined abandon rates
Job Summary
Answers incoming phone lines for specialty care team and maintains pre-determined abandon rates.
Schedules appointments and ancillary studies for patients, ensuring authorizations are obtained and updating the computer system.
Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in your career development.
Matching Summary
Answers incoming phone lines for specialty care team and maintains pre-determined abandon rates.
Salary
Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards
Skills & Requirements
Must-have
Answering incoming phone lines
Scheduling appointments and ancillary studies
Obtaining insurance authorizations
Handling multiple calls
Resolving problems under stressful conditions
Nice-to-have
Positive attitude when interacting with public
Works independently without direct supervision
Self-motivated
Key Requirements
High school diploma or GED equivalent
Three years' experience in direct consumer services
Experience handling multiple calls in a stressful environment preferred
Experience in a surgical specialty environment preferred
Strong working knowledge of medical terminology preferred