Customer Service Rep. – Provider Command Center (pcc) Representative – Md Live - Remote

Cigna

United States
Base: 17.75 - 19 usd / hourly; bonus/equity: not s...
Call center experience
Attention to detail
Multitasking skills
The PCC team member serves as the gatekeeper of the Patient Waiting Room and Exception Queue

Job Summary

  • The PCC team member serves as the gatekeeper of the Patient Waiting Room and Exception Queue.
  • They assist with scheduling and rescheduling appointments for consultations.
  • Cigna offers a comprehensive range of benefits starting on day one of employment.

Matching Summary

The PCC team member serves as the gatekeeper of the Patient Waiting Room and Exception Queue.

Salary

Base: 17.75 - 19 USD / hourly; Bonus/Equity: Not specified; Benefits: Comprehensive health-related benefits

Skills & Requirements

Must-have

  • Call center experience
  • Attention to detail
  • Multitasking skills

Nice-to-have

  • Excellent communication skills
  • Resilience to change
  • Adaptability to priorities

Key Requirements

  • High School Diploma or GED
  • Experience in Legacy MDLIVE
  • Proficiency in Microsoft Word and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter