Conseiller Client (f/h) - Service Client - Meknès - Allemand-anglais

Concentrix

Meknès, Morocco
Fully remote
Excellent german communication skills
Customer needs assessment
Problem identification and resolution
As a Customer Service Advisor, you will play an essential role by answering customer needs, resolving problems, and fostering customer loyalty

Job Summary

  • As a Customer Service Advisor, you will play an essential role by answering customer needs, resolving problems, and fostering customer loyalty.
  • Concentrix offers attractive compensation with additional bonuses, including a language bonus for multilingual employees, and exceptional social benefits.
  • The recruitment process includes online tests, a telephone interview, and an on-site interview to validate skills and align ambitions with company culture.

Matching Summary

As a Customer Service Advisor, you will play an essential role by answering customer needs, resolving problems, and fostering customer loyalty.

Skills & Requirements

Must-have

  • Excellent German communication skills
  • Customer needs assessment
  • Problem identification and resolution
  • Digital tools proficiency

Nice-to-have

  • Positive attitude and enthusiasm
  • Natural curiosity for new technologies
  • Passion for customer satisfaction

Key Requirements

  • Fluent German speaking and writing
  • English language proficiency is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter