It Technical Support Specialist Sr

Oshkosh Corporation

Tonneins, France
Itil process knowledge
Customer support excellence
Troubleshooting software applications
The role involves supporting enterprise IT requests and managing incidents effectively

Job Summary

  • The role involves supporting enterprise IT requests and managing incidents effectively.
  • You will enhance technical knowledge through training and contribute to helpdesk SOPs.
  • Regular attendance is required to ensure operational excellence.

Matching Summary

The role involves supporting enterprise IT requests and managing incidents effectively.

Skills & Requirements

Must-have

  • ITIL process knowledge
  • customer support excellence
  • troubleshooting software applications

Nice-to-have

  • experience with AV equipment
  • strong communication skills
  • team collaboration

Key Requirements

  • Two years of experience
  • Bachelor's degree in Information Technology
  • knowledge of ITSM and ITIL

Work Rights

Not specified

Tailored Resume

Cover Letter