Enterprise Customer Success Manager

EVE

Remote
Remote
Drive client success and growth
Maximize product utilization
Demonstrate roi and value
Eve is seeking an Enterprise Customer Success Manager to drive client success and growth within the legal technology sector. The ideal candidate will possess legal industry expertise, technical proficiency in legal tech solutions, and strong project management skills, while benefiting from a competitive salary and a flexible work environment

Job Summary

  • Eve is redefining legal technology for plaintiff law firms, helping them handle more cases and recover more for clients with AI.
  • Drive high adoption, retention, and expansion of Eve's solutions, ensuring client satisfaction and increasing contract value through strategic upsells.
  • The company offers competitive salary and equity, a 401(k) program with employer matching, comprehensive health benefits, and flexible time off.

Matching Summary

Match Score: 85

Eve is seeking an Enterprise Customer Success Manager to drive client success and growth within the legal technology sector. The ideal candidate will possess legal industry expertise, technical proficiency in legal tech solutions, and strong project management skills, while benefiting from a competitive salary and a flexible work environment.

Skills & Requirements

Must-have

  • Drive client success and growth
  • Maximize product utilization
  • Demonstrate ROI and value
  • Legal industry expertise
  • Technical proficiency in legal tech

Nice-to-have

  • Contribute to product evolution
  • Proactive client engagement
  • Creative problem-solving
  • Relationship building skills

Key Requirements

  • 5+ years of Customer Success experience
  • Experience with mid-size to enterprise accounts
  • Solid experience in legal tech
  • Proven acumen managing a book of business ($10M - $20M ARR ownership)
  • Experience managing large, complex accounts

Work Rights

Not specified

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