Service Transition Analyst

DXC Technology Australia & New Zealand

Service transition management experience
Sap production systems knowledge
Change record (cr) signoff capability
This role facilitates the smooth transition of services into DXC IT Operations by collaborating closely with project and service teams

Job Summary

  • This role facilitates the smooth transition of services into DXC IT Operations by collaborating closely with project and service teams.
  • The analyst is responsible for ensuring all Service Acceptance Criteria are completed, including ELS closure criteria and handover signoffs.
  • DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, and individual work styles.

Matching Summary

This role facilitates the smooth transition of services into DXC IT Operations by collaborating closely with project and service teams.

Skills & Requirements

Must-have

  • Service Transition Management experience
  • SAP Production Systems knowledge
  • Change Record (CR) signoff capability
  • Knowledge Transfer session coordination
  • Early Life Support plan enforcement

Nice-to-have

  • Strong communication and coordination skills
  • Willingness to learn ITIL-based processes
  • Experience working with multiple stakeholders
  • Comfortable in collaborative team environments

Key Requirements

  • Bachelor's degree in IT or related field
  • Open to fresh graduates or early-career professionals

Work Rights

Not specified

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