Bilingual Customer Care Representative - On Site

MTM Health

Norton, VA, US
$17.00ph base; $19.00ph for bilingual; extra pyy f...
Onsite
Handle inbound calls
Bilingual english/spanish proficiency
On-site work required
Handle inbound calls from members, clients, and facilities, supporting callers with empathy, accuracy, and efficiency

Job Summary

  • Handle inbound calls from members, clients, and facilities, supporting callers with empathy, accuracy, and efficiency.
  • MTM Health provides a supportive environment with benefits designed to support you and your family, including health, dental, and vision insurance.
  • Join a team that values your voice, ideas, and contributions, and help remove barriers to care and improve quality of life.

Matching Summary

Handle inbound calls from members, clients, and facilities, supporting callers with empathy, accuracy, and efficiency.

Salary

$17.00/hr base; $19.00/hr for bilingual; Extra pay for shifts; $500 referral bonuses; Benefits package

Skills & Requirements

Must-have

  • Handle inbound calls
  • Bilingual English/Spanish proficiency
  • On-site work required

Nice-to-have

  • Compassion and dignity
  • Innovation and collaboration
  • Teamwork and growth opportunities

Key Requirements

  • 1 year of call center experience
  • 6 months of customer service experience
  • Proficient in English and Spanish
  • Basic typing and computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter