Wpx Delivery Lead

JLL

Tokyo, Japan
**
5 years facility management experience
Vendor performance management
Sla and kpi compliance
** JLL is seeking a Wpx Delivery Lead in Tokyo, Japan, to oversee the delivery of workplace services and enhance occupant and guest experiences. The ideal candidate should have a strong background in facility management or hospitality, excellent communication skills, and a proactive approach to service delivery. **

Job Summary

  • This role is proactive and detail-focused to ensure workplace services are delivered to an agreed consistent standard for occupant and guest experience.
  • The position oversees day-to-day service delivery by the Workplace team and vendor partners while ensuring strict compliance with SOPs and SLAs.
  • Candidates must demonstrate strong analytical skills and the ability to adapt in a fast-paced environment to meet changing client needs.

Matching Summary

Match Score: 75

** JLL is seeking a Wpx Delivery Lead in Tokyo, Japan, to oversee the delivery of workplace services and enhance occupant and guest experiences. The ideal candidate should have a strong background in facility management or hospitality, excellent communication skills, and a proactive approach to service delivery. **

Skills & Requirements

Must-have

  • 5 years facility management experience
  • Vendor performance management
  • SLA and KPI compliance
  • Team leadership and training
  • Proactive operational checks

Nice-to-have

  • Hospitality-oriented communication
  • Bachelor's degree in related field
  • Conflict resolution skills
  • Data analysis capabilities
  • Agile problem solving

Key Requirements

  • Minimum 5 years in facility or hospitality industry
  • Fluent in English
  • Strong verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter