Technical Specialist - UKG Pro WFM (Forecasting)

AusPost

Melbourne, Victoria, Australia
On-site
Ukg pro wfm forecasting module expertise
Production ticket and incident management
Time and attendance systems knowledge
This role is critical for managing production tickets and incidents within the UKG Pro WFM Forecasting Module

Job Summary

  • This role is critical for managing production tickets and incidents within the UKG Pro WFM Forecasting Module.
  • The successful candidate will act as a liaison with vendors to escalate and resolve complex technical issues efficiently.
  • Join a collaborative team delivering a greenfield-style rollout into retail while shaping future workforce planning strategies.

Matching Summary

This role is critical for managing production tickets and incidents within the UKG Pro WFM Forecasting Module.

Skills & Requirements

Must-have

  • UKG Pro WFM Forecasting module expertise
  • Production ticket and incident management
  • Time and attendance systems knowledge
  • Capacity planning for seasonal peaks
  • Vendor management and escalation skills

Nice-to-have

  • Analytical mindset with data-led decision making
  • Experience in fast-paced retail environments
  • Collaborative start-up style culture fit
  • Greenfield rollout project experience

Key Requirements

  • Proven experience managing production tickets
  • Strong understanding of UKG Pro WFM systems
  • Experience balancing BAU support and project delivery

Work Rights

Not specified

Tailored Resume

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