Senior Technical Success Manager

Zscaler

Germany
**
Customer stakeholder relationships
Technical guidance and best practices
Manage complex escalations
** Zscaler is seeking a Senior Technical Success Manager based in Germany, who will act as a key post-sales contact for customers navigating their Zero Trust journey. The ideal candidate should possess significant experience in customer-facing roles and strong technical acumen in cloud services and security technologies. **

Job Summary

  • Guide customers through their Zero Trust journey as the central post-sales point of contact, helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives.
  • Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals.
  • We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats.

Matching Summary

Match Score: 75

** Zscaler is seeking a Senior Technical Success Manager based in Germany, who will act as a key post-sales contact for customers navigating their Zero Trust journey. The ideal candidate should possess significant experience in customer-facing roles and strong technical acumen in cloud services and security technologies. **

Skills & Requirements

Must-have

  • customer stakeholder relationships
  • technical guidance and best practices
  • manage complex escalations
  • identify adoption insights
  • AI-forward enterprise solutions

Nice-to-have

  • thrive in ambiguity
  • act like an owner
  • high-trust collaborator
  • growth mindset

Key Requirements

  • 5+ years customer-facing experience
  • 5+ years cloud/security/networking experience
  • Native/bi-lingual German proficiency

Work Rights

Not specified

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