Customer Success Advisor -asean

Autodesk

Remote
Proactively engage customers
Increase customer value and product usage
Identify and engage at-risk accounts
As a Customer Success Advisor you’ll support customer outcomes by helping them realize more value of their Autodesk solutions

Job Summary

  • As a Customer Success Advisor you’ll support customer outcomes by helping them realize more value of their Autodesk solutions.
  • Our Customer Success team is a collaborative, driven, global organization devoted to providing world-class experiences for our customers.
  • We take great pride in our culture here at Autodesk – it’s at the core of everything we do.

Matching Summary

As a Customer Success Advisor you’ll support customer outcomes by helping them realize more value of their Autodesk solutions.

Skills & Requirements

Must-have

  • proactively engage customers
  • increase customer value and product usage
  • identify and engage at-risk accounts
  • deepens customer satisfaction and loyalty
  • expand customer relationships

Nice-to-have

  • business acumen
  • curiosity mindset
  • collaborative, driven, global organization
  • challenge the status quo

Key Requirements

  • 3–5 years in Customer Success, Account Management
  • Proven track record of working independently
  • Experience navigating cross-functional collaboration
  • Proficiency in Salesforce or similar CRM systems
  • Experience with SaaS, cloud-based software
  • Fluent in English and Vietnamese

Work Rights

Not specified

Tailored Resume

Cover Letter