Global Payments makes it possible for millions of people to move money between buyers and sellers using best-in-class payment technology and software solutions
Job Summary
Global Payments makes it possible for millions of people to move money between buyers and sellers using best-in-class payment technology and software solutions.
The role involves installation, repair, and preventative maintenance of servers and edge network devices while ensuring compliance with company policies and industry best practices.
The position requires responding to routine technical issues, configuring hardware and software for new team members, and assisting with adherence to technology policies and security controls.
Matching Summary
Global Payments makes it possible for millions of people to move money between buyers and sellers using best-in-class payment technology and software solutions.
Skills & Requirements
Must-have
Server and network device maintenance
Desktop and laptop imaging and deployment
Troubleshooting hardware and software failures
Configuring LAN and user access
Supporting Thin Client and VDI devices
Nice-to-have
Client facing communication skills
Problem resolution skills
Building stable internal relationships
Prioritizing work with minimal support
Key Requirements
Bachelor's Degree or relevant degree
Experience in IT Server, Network, or PC Support preferred
Experience in IT customer support environment considered a plus