Customer Success Trainer

m32.ai

Metro Manila, Philippines
On-site
Prior experience coaching csms
Structured approach to performance improvement
Strong qa background
This role combines coaching, quality assurance, and training delivery to ensure CSMs are equipped to drive long-term client success

Job Summary

  • This role combines coaching, quality assurance, and training delivery to ensure CSMs are equipped to drive long-term client success.
  • The ideal candidate has prior experience coaching CSMs or similar client-facing roles and brings a structured approach to performance improvement.
  • Former BPO trainers with a strong QA background are welcome to apply for this position.

Matching Summary

This role combines coaching, quality assurance, and training delivery to ensure CSMs are equipped to drive long-term client success.

Skills & Requirements

Must-have

  • Prior experience coaching CSMs
  • Structured approach to performance improvement
  • Strong QA background

Nice-to-have

  • Former BPO trainer experience
  • Client-facing role experience
  • Elevate team performance skills

Key Requirements

  • Prior experience coaching CSMs
  • Strong QA background
  • Structured approach to performance improvement

Work Rights

Not specified

Tailored Resume

Cover Letter