Lead Veterinary Customer Service Representative

Blue Ridge Equine Clinic

Base: $22-$25ph; bonus/equity: not specified; bene...
Hybrid
2+ years veterinary reception experience
Leadership and mentoring capabilities
Veterinary software proficiency (cornerstone, ezyvet, avimark)
Blue Ridge Equine Clinic is seeking a Lead Veterinary Customer Service Representative to oversee the reception team while providing exceptional client service in a veterinary setting. The ideal candidate will have at least two years of veterinary reception experience, strong leadership skills, and the ability to manage a high-volume environment

Job Summary

  • The role involves leading and mentoring a reception team to ensure smooth daily clinic operations.
  • Candidates must possess strong knowledge of veterinary terminology and be proficient with systems like Cornerstone or ezyVet.
  • The company offers competitive pay, health benefits, paid time off, and opportunities for professional growth.

Matching Summary

Match Score: 85

Blue Ridge Equine Clinic is seeking a Lead Veterinary Customer Service Representative to oversee the reception team while providing exceptional client service in a veterinary setting. The ideal candidate will have at least two years of veterinary reception experience, strong leadership skills, and the ability to manage a high-volume environment.

Salary

Base: $22-$25/hr; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401(k) matching, student loan assistance

Skills & Requirements

Must-have

  • 2+ years veterinary reception experience
  • Leadership and mentoring capabilities
  • Veterinary software proficiency (Cornerstone, ezyVet, Avimark)
  • Strong multitasking in high-volume environment
  • Excellent verbal and written communication skills

Nice-to-have

  • Compassionate and patient demeanor
  • Ability to handle emotional situations
  • Experience with inventory coordination
  • Supportive team culture focus

Key Requirements

  • 2+ years of veterinary reception experience
  • Leadership experience strongly preferred
  • Competency with veterinary software systems

Work Rights

Not specified

Tailored Resume

Cover Letter