Customer Service Representative

Bass Pet Resort

Prior Lake, MN, US
Base: $11.41 - $16.00ph; bonus/equity: tips; benef...
Answering phones
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, managing check-ins and check-outs, and ensuring up-to-date vaccinations.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $11.41 - $16.00/hour plus tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

Base: $11.41 - $16.00/hour; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints
  • keeping lobby clean
  • people and pet person

Nice-to-have

  • concierge skills
  • chaos coordinator
  • fluent in human and hound
  • charming customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent
  • Availability on evenings, weekends, and holidays
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter