Chargeback Specialist

Maya Philippines

Philippines
On-site
Credit card chargeback dispute handling
Ms office proficiency including ms access
Strong analytical and attention to detail
Maya Philippines is seeking a Chargeback Specialist to support dispute resolution and enhance customer service in the financial sector. The ideal candidate will have significant experience with credit card chargeback disputes, strong analytical skills, and proficiency in MS Office, particularly MS Access

Job Summary

  • The role involves supporting dispute resolution and the processing of chargebacks and refunds.
  • Candidates will analyze operations to find better ways to address customer concerns while learning company policies.
  • Maya is a leading digital payments company regulated by the Bangko Sentral ng Pilipinas aiming to be the #1 financial services ecosystem in the Philippines.

Matching Summary

Match Score: 85

Maya Philippines is seeking a Chargeback Specialist to support dispute resolution and enhance customer service in the financial sector. The ideal candidate will have significant experience with credit card chargeback disputes, strong analytical skills, and proficiency in MS Office, particularly MS Access.

Skills & Requirements

Must-have

  • Credit card chargeback dispute handling
  • MS Office proficiency including MS Access
  • Strong analytical and attention to detail

Nice-to-have

  • Excellent written and oral communication skills
  • Continuous learning of operation policies
  • Presentation skills for customer concerns

Key Requirements

  • 4-year business course degree
  • 2 years experience in credit card chargeback disputes

Work Rights

Not specified

Tailored Resume

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