Service Advisor, Tysons Galleria

Lucidmotors

Mclean, VA, United States
On-site
Excellent customer service
Document client concerns
Explain service options
As a Service Advisor at Lucid, you will be responsible for providing excellent customer service to our clients and ensuring an exceptional customer experience at all steps of the service process

Job Summary

  • As a Service Advisor at Lucid, you will be responsible for providing excellent customer service to our clients and ensuring an exceptional customer experience at all steps of the service process.
  • Ensure clients are informed throughout the service experience from initial contact to vehicle handover and uphold the Customer Satisfaction Index (CSI) KPI.
  • Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k.

Matching Summary

As a Service Advisor at Lucid, you will be responsible for providing excellent customer service to our clients and ensuring an exceptional customer experience at all steps of the service process.

Skills & Requirements

Must-have

  • excellent customer service
  • document client concerns
  • explain service options
  • track maintenance and repair
  • ensure quality standards

Nice-to-have

  • compassionate and patient demeanor
  • creative thinking skills
  • start-up experience

Key Requirements

  • 2-5 years automotive experience
  • Front of House customer facing role
  • Proficiency in computer applications
  • Valid driver’s license

Work Rights

Not specified

Tailored Resume

Cover Letter