Specialist Customer Care - Mortgages Cme

Barclays

Sunderland, England, United Kingdom
Exceptional customer service skills
Experience in regulated business environment
Ability to resolve complex customer needs
Join Barclays as a Specialist Customer Care - Mortgages CME, where you'll support customers throughout their mortgage journey

Job Summary

  • Join Barclays as a Specialist Customer Care - Mortgages CME, where you'll support customers throughout their mortgage journey.
  • You will manage post-application queries and provide post-completion support.
  • This role operates on a shift pattern covering various hours during the week and on Saturdays.

Matching Summary

Join Barclays as a Specialist Customer Care - Mortgages CME, where you'll support customers throughout their mortgage journey.

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Experience in regulated business environment
  • Ability to resolve complex customer needs

Nice-to-have

  • Great resilience
  • Excellent communication skills
  • Experience with digital self-serve options

Key Requirements

  • CeMAP qualification or progress toward it
  • Previous customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter