Associate, Payroll Client Services - Sat- Wed - Amer

Entrylevelremotejob

Americas
$19,650—$44,200 usd pm
**
Payroll customer service experience
Payroll regulatory knowledge
Customer expectation exceeding
** Entrylevelremotejob is seeking an Associate for Payroll Client Services to work from Saturday to Wednesday in a fully remote capacity. The ideal candidate should have experience in payroll customer service, strong communication skills, and a dedication to customer satisfaction. **

Job Summary

  • Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
  • Provide advanced-level support, addressing complex issues and ensuring customer satisfaction is prioritized throughout their journey.
  • Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).

Matching Summary

Match Score: 75

** Entrylevelremotejob is seeking an Associate for Payroll Client Services to work from Saturday to Wednesday in a fully remote capacity. The ideal candidate should have experience in payroll customer service, strong communication skills, and a dedication to customer satisfaction. **

Salary

$19,650—$44,200 USD

Skills & Requirements

Must-have

  • payroll customer service experience
  • payroll regulatory knowledge
  • customer expectation exceeding
  • Zendesk, Slack, Notion experience
  • team-oriented environment
  • resolve escalated customer issues

Nice-to-have

  • ambitious problems
  • future focused work culture
  • continuous learning interest

Key Requirements

  • Experience in a payroll customer service role
  • Advanced knowledge in specific jurisdictions
  • Superior written and verbal communication skills
  • Ability to effectively engage with diverse stakeholders
  • Manage multiple priorities

Work Rights

Not specified

Tailored Resume

Cover Letter