Customer Experience Executive

AUREUS (SELETAR MALL) PTE. LTD.

Singapore, Singapore
Not specified; various performance + incentive bon...
Not specified (potentially in-office or hybrid based on retail hours).
1-2 years customer service experience
Available for retail hours and weekends
Strong written and spoken english proficiency
Aureus Group is seeking a Customer Experience Executive to enhance customer service and support lead generation for their music academy in Singapore. The ideal candidate should possess strong customer service skills and be able to thrive in a fast-paced environment while contributing to the company's growth

Job Summary

  • The role involves conducting daily outgoing sales calls to achieve monthly lead generation and enrollment targets.
  • Candidates must provide excellent customer service to mitigate student turnover and assist in teacher growth plans.
  • The company offers various performance bonuses, medical coverage, and complimentary music lessons as part of the package.

Matching Summary

Match Score: 85

Aureus Group is seeking a Customer Experience Executive to enhance customer service and support lead generation for their music academy in Singapore. The ideal candidate should possess strong customer service skills and be able to thrive in a fast-paced environment while contributing to the company's growth.

Salary

Not specified; Various Performance and Incentive Bonuses; Medical and Insurance Coverage

Skills & Requirements

Must-have

  • 1-2 years customer service experience
  • Available for retail hours and weekends
  • Strong written and spoken English proficiency

Nice-to-have

  • Bilingual or trilingual language skills
  • Passion for customer service
  • Positive and extroverted personality

Key Requirements

  • At least 1-2 years specializing in customer service field
  • Must be available to work retail hours and on both weekends
  • Strong proficiency in written and spoken English

Work Rights

Not specified

Tailored Resume

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