Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences
Job Summary
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
This role involves using a consultative sales approach to manage reservations, respond to inquiries, and coordinate with hotel teams to ensure seamless service delivery.
The company offers competitive compensation, a 401(k) plan, excellent training, complimentary accommodation, and employee meals.
Matching Summary
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
Skills & Requirements
Must-have
Consultative sales approach
Book reservations accurately
Respond to customer inquiries
Manage hotel email inbox
Provide exceptional customer service
Liaise with hotel teams
Meet quality and productivity goals
Nice-to-have
Embrace shared-services model
Collaborate and support
Positive attitude
Genuine heart
Timeless, charming feel
Key Requirements
1-2 years' experience in administrative setting
Fluent in reading, writing, and spoken English
Strong working knowledge of Microsoft Office and Opera PMS